Carrier Tracking

To preserve our low-cost Parcel shipping options, like EMS, this may take 2-3 days. Tracking information will be updated online then sent to the location you provided.

International Packages are picked up weekdays from our warehouse except on Sunday.

Unfortunately, we do not ship to APO or FPO addresses.

The carriers we have available for your selected destination will be shown in our Package Shipping Calculator. If you don’t see a carrier option, we don’t currently offer it for your selected destination.

We are constantly evaluating our carrier partners to ensure that we are offering you reliable and cost efficient options. Available Package shipping methods depend on destination, weight, dimension and declared value of your package.

If you would like to see which options are available by destination, check out our Courier Shipping Calculator.

For a list of all available parcel shipping methods with parcel size and weight limits, view our Postage page.

If a shipping method is not available for your package during mail out, then please click the “Show Unavailable Shipping Methods” button below the list of carriers. This list will show the unavailable shipping methods and reasons for why these parcel shipping carriers cannot be selected. It is usually due to the size and/or weight of the package or the declared value.

Please, remember that when shipping to Brazil using USPS/Correios you need to track your Shipping package online via the Correios website after your package arrives in Brazil. Download this PDF and follow the instructions to track your package via Correios. This tracking method only applies to International packages shipped via USPS Priority or USPS Express, it does not apply to FedEx or DHL packages